Dear Customers of Kagan Trim Center,
First and foremost, our thoughts and compassion are with those impacted by the current worldwide health crisis.
We are monitoring the progression of the virus and the recommended preventative measures very closely. The health and safety of our customers, employees and community is our top priority.
WE ARE OPEN FOR BUSINESS.
Our desire is to keep our doors open as long as it is safe to do so. Our dedicated Team is working overtime to get every order shipped out as fast as possible.
We have implemented the following protocols:
1. Those of our employees who are able to work from home are currently doing so. They are fully connected to our office via phone and computer. If you call you may not even realize the person answering is at home.
2. We have proactively increased the frequency and intensity of our cleaning, especially in high-touch areas.
3. Order processing is in high-gear and will continue uninterrupted, but there are currently delays in shipping because of disruption in the supply chain.
4. To maintain a safe working environment we DO NOT allow Customers to visit our showroom at this time.
5. You may will call orders. Please call 323-337-3965 when you're at our warehouse and we will provide curbside service.
6. Please place your orders via our web site or Email us at email@example.com if you can't find the product you're looking for on our web site.
7. Our business hours are Monday - Friday, 9:00am - 3:30pm.
This situation, while very stressful right now, will certainly get better. Our mission is simple; stay focused on our business, and at all times be kind, thoughtful and respectful to everyone we meet. We’re in this together and we'll get through this together.